TERMS & WARRANTY 2019
Please contact directly at email@example.com for detailed pricing on specific builds.
A minimum deposit of $750 is required on all orders (per guitar) to secure a spot in the building schedule. This deposit is refundable only at the discretion of Montuoro Guitar Co., regardless of any cancellation circumstances.. It is considered a planning and consultation fee.
If the order is cancelled after planning and or materials have been acquired, or if specific sets of rare materials (i.e. Brazilian Rosewood) have been chosen for your build, the entire deposit will be forfeited period. You have two weeks from the date of making your deposit to cancel your custom order. If after that time you decide to cancel your order the entire deposit will be forfeited if planning has gone into your commission. If the build has commenced and you cancel your order you will need to wait until the build is completed. At that point any applicable refund (if any) will be decided once the instrument is sold.
A deposit of 50% is required prior to me beginning your build. Your build will not commence until this deposit has been received, this amount is based on the instrument's final cost. The entire balance is due before shipping. All guitars are recommended to be shipped overnight delivery only. This detail can be sorted out when the time arrives. Prices do not include shipping, insurance, taxes or duties.
$25.00 Fee will be charged for any returned checks or funds. As well as any costs that are incurred by Montuoro Guitar Co. for any activity pertaining to discrepancies directly related to purchases, there will be a $10 per-day charge for every day the account is delinquent.
In regards to Restorations of vintage instruments. Upon inspection you will be notified of what repairs will be needed as well as the cost and approximate amount of time that the job will take. It is up to you, the client and owner of the instrument to decide if the guitar is worth restoring. If the guitar is of very high quality as well as being rare and vintage it is generally worth having the restorative work performed. If you're getting ready or considering the instrument for resale you have to weigh the repair cost against the resale value. Beware of having any custom work, not original modifications and or non-professional repair work done to a collectible, original instrument.
Due to many conditions beyond control
it is NOT POSSIBLE TO GUARANTEE ACCURATE COMPLETION DATES
Work left unclaimed for more than 30 days will be
subject to a $25 per month storage fee based on the original arrival date. You will have a grace period of 30 days to decide if your instrument will be serviced or restored. If unclaimed after thirty days Montuoro Guitar Co. reserves the right to sell the instrument for any charges incurred to the business. This would include abandoned and or not serviced instruments. We carry a premium insurance policy to insure state of mind for both the business and the client, this comes as a premium cost to Montuoro Guitar Co. A 15% restocking fee will be assessed on any vintage items purchased and returned.
Guitars ordered with woods such as Brazilian Rosewood and/or with custom inlays and details will require a larger deposit based on the cost of these upgrades. Please inquire.
Turn-around time of your custom built instrument will be discussed upon receipt of the minimum deposit.
Turn-around time of your restoration will be 2 years from receipt of the deposit or receiving of the instrument.
All Montuoro guitars are covered by a limited warranty to the original purchaser only against defective materials or workmanship.
Montuoro Guitar Co., upon notice of any defect, will repair or replace, at their option, any defective part or material. Purchaser shall assume and pay the cost of all shipping or postage charges (to and from) of the repaired guitar.
The warranty does not cover cracks in wood or finish, nor normal wear and tear to the instrument. Items such as frets, tuners, nuts, saddles, pick guards and finishes are not covered under this warranty. They will wear or require adjustments due to normal use.
Damage incurred by misuse, accidents, acts of God, normal wear or natural cracking of wood or finishes due to changes in temperature and humidity is not covered under this warranty. It is very important to maintain a consistent environment for the instrument. Try not to subject it to extremes in temperature or humidity. This is very important to note!
Damages or loss incurred during shipping are not covered under this warranty.
Using anything heavier than light gauge strings over an extended period of time on delicately built, scalloped braced small body instruments is not advisable.
Tone is a subjective matter and is not covered under this warranty.
No other written or oral warranty applies.
Valid only to the original owner.